Frequently Asked Questions
Whether you’re seeking technical support or general information, explore our FAQs to find the solutions you need. If you can’t find the answer you’re looking for, feel free to reach out to our team for further assistance.
I want to know more about digital trust or digital certificates, how can I contact AET Europe?
Do you have a question or want to brainstorm with one of our experts? Get in touch with us by filling out the contact form on this website. Prefer to speak with one of our specialists right away? Call our specialists at +31 26 365 33 50. Our Customer Experience Engineers or Consultants will assist you.
How can I contact customer support?
You can contact our customer support team by emailing us at support@aeteurope.com. Our team is available to assist you with any questions or issues you may have.
I am facing challenges integrating with one of the AET Europe platforms. How can I receive help?
Our Customer Experience Engineers or Consultant can provide you with the advice and assistance to provide a smooth integration with our platforms. The best way is to reach out to us via our Contact form or to give us a call at +31 26 365 33 50.
What should I do if I encounter an error or technical issue?
If you encounter an error or technical issue, please contact our customer support team at support@aeteurope.com for further assistance. Providing details about the error message and the steps leading up to the issue will help us resolve it more quickly.
Does AET Europe provide advice or a training on digital trust, signing, authentication, encryption, AET Europe's technology or relevant legislation like eIDAS 2.0?
Yes, as part of our service offering, our Consultants provide training, workshops and advisory assignments to educate about these topics (and more) and to provide you with the solution to your digital trust challenges or questions.
Does AET Europe offer a free trial or demo of products, and how can I request one?
To request either option, please contact our customer support team and include details about your specific requirements and objectives. Our team will coordinate with the appropriate department to review your request and assist you in accessing the trial or scheduling a demo that aligns with your needs.
Let’s Connect and Cultivate Trust Together
Do you have a question, need more information, or want to discuss how we can support your specific requirements? We are here to help you navigate your security needs with expert guidance and our tailored solutions.
Our experts are happy to help
Fill out the contact form or call us: +31 26 365 33 50